| |  | | | We leverage technology to create sustainable business value for clients. Our adaptable Global Engagement Model (GEM) provides our clients with the flexible ability to improve business performance. | | | A. U.S. State Tax Collection Agency | | As citizens, we expect the government to support our communities with basic services that ensure our health and safety. However, as government entities face constant pressure to provide needed services within existing budgets, they are increasingly challenged to care for the taxpayers they serve without raising taxes. | | One U.S. state realized that if it could collect more delinquent tax dollars, it could boost state revenue and increase spending on important items such as police protection, road improvements, and human services - without adding to the public tax burden. Its goal was to collect unpaid taxes by streamlining administrative tasks and increasing the time state tax agents spent in the field visiting delinquent taxpayers. Implementing a solution, however, required new tools, new processes, and new policies. | | Adea helped devise a revolutionary solution that incorporated wireless tablet PCs equipped with high-speed Internet connectivity, Global Positioning System technology, and state-of-the-art data-processing and imaging applications. Now, tax officers can map an efficient route to more taxpayer locations, call up tax records, collect fees, print receipts, and answer taxpayer questions in person. The result has been more taxes collected, fewer clerical errors, increased community goodwill, and - importantly - more public initiatives underway, more police officers on the streets, and a positive return on the state's investment within the first two months. | | Innovation through technology. A Commitment to excellence. The Agility to get the job done. Adding Value. Contact us today to see what Adea can do for you. | | Back | | | |
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