| |  | | | Our consulting services help clients improve technology planning, development and maintenance operations. We help determine strategies for using information technology and then help turn these ideas into money - for you and your shareholders | | | Business Intelligence (BI) is both the art and science of turning data into information, useful for decision making and driving value. At Adea we provide business consulting and IT services that can help you extend Business Intelligence from board room key performance indicators, to operational metrics using a 'smart center' that survives changes in operations. Change impacts people, process and technologies, but the smart center - the place where marketing, operations, financial and legal information is created - must remain constant to support decision makers over different economic cycles and market events. Adea can offer you the following; | | Metric Link | | Key performance indicators from board packages are linked to business drivers and underlying metrics. This is done in a document format which every stakeholder can use as a navigation tool for ongoing performance management, compensation planning and succession planning. Key decision makers (KDMs) value Metric Link because it provides direction for establishment of a BI capability and the clarity that so many seek years after a BI is institutionalized. Metric Link also provides the topology of performance management that empowers employee acquisition and retention, and acceptance of financial releases by the analyst community. | | Visual Set | | Interpretation of information is facilitated to meet decision windows using visualization techniques. Scorecards, dashboards, dials, fish bones, scales, Harvey Balls, trend lines, cross tabs, quadrant positioning and a variety of graphical aids are used to model results and drive action rather than spend time gathering data and calculating metrics during presentation to KDMs. | | Tech Set | | Different technologies are matched to the decision window and discovery needs of each stakeholder. Periodicity, data quality, data purchases, granularity and precision are all concepts employed to drive the technology set required for premise-based or on demand options. Technologies range from simple standard reporting packages and queries, alerts, flash, multidimensional views ("slice n' dice"), drill downs, predictive modeling and pattern recognition and association of previously unknown facts. | | Value Roadmap | | BI maturity is driven by business value instead of technology adoption using a value roadmap, which embodies Metric Link, Visual Set and Tech Set. Business case and requirements are matched to cultural, process and technology readiness to sequence projects according to value added. Analytical applications and related capabilities are delivered from projects along a roadmap of value as illustrated below: |  | | So, where are you on your roadmap to success? Are you just starting BI or ready for more? Take the following test to determine you BI IQ? | | 1. Is the definition of success at your organization widely held as evidenced by key performance indicators, business drivers and metrics or is it more "tribal knowledge?" | | 2. What are the names of KDMs at the top 10 customers according to five year gross margin percent? | | 3. Can I produce a 30, 60 and 90 day revenue forecast by business unit 5 days after the end of month? | | 4. How many products are held by my top 10 customers in the last 5 years? | | 5. Are corporate balanced scorecards tied to operational metrics and IT balanced scorecards? | | 6. What events trigger customer retention, attrition, defection and win back? | | If you struggle with the answers to 3 or more of these questions or any of the underlying technologies embedded within these questions, please contact us. | | | | | |
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