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Infrastructure Services
Our consulting services help clients improve technology planning, development and maintenance operations. We help determine strategies for using information technology and then help turn these ideas into money - for you and your shareholders
Infrastructure Offering
What defines us?
At Adea we stand by a business ethic that defines the service we provide. Our commitment to business focus, cultural and business alignment, and dedication to investing in the foundations and fundamental structure of our business, is what Adea is about.
Focus
Our focus is clear: providing the highest standard of IT services for midmarket companies and mission-critical online applications.
Alignment
We strive to understand your strategic initiatives, company culture and objectives, and work to ensure that the foundation for a cohesive relationship and alignment between account services and executive management and your business goals, is formed.
Structure
At the very heart of our service is a commitment to invest in physical and technological infrastructure that is the best in its class, coupled with an IT Infrastructure Library (ITIL) based operations model the standards of which comply with today's regulatory requirements, from Sarbanes-Oxley to HIPAA.
The Outcome
An informed insight of your business environment. A range of services tailored to your specific needs and requirements. And a solid foundation from which a long-term strategic relationship may flourish.
4 Areas of Concentration
  • Windows Administration
  • Email Administration
  • Security
  • Virtualization and Consolidation
Windows Administration
Operating systems have become a crucial factor in determining system uptime. It is essential therefore, to arm ourselves with knowledge of how these systems interact with applications and databases.
Here at Adea, our team of experts can compose a comprehensive plan that includes:
  • Operating System Monitoring
  • System Uptime and Log monitoring
  • Problem Detection and Resolution
  • Proactive Performance Monitoring (CPU, memory, and I/O)
  • Storage Management
  • Backup and Recovery Management
  • User Management & Security
  • Patch Installations
Our IT consulting services enable you to completely outsource your IT infrastructure and operations management, leaving you free to channel your resources into adding value to your business through the application of strategic initiatives.
This freedom is key when you consider the extent of the 'demand' on today's IT leaders and their teams to 'supply'. The 'demand' on time to consistently facilitate an appreciation in value of a business by formulating an IT strategy that has the foresight to support the broader business goals of the company. This coincides with the expectation to 'supply' tactical services and resources such as task automation, server management and other labor intensive jobs.
We start with an onsite planning session with your IT team in order to understand your operational environment and key business drivers. We will undertake an in-depth assessment by reviewing infrastructure and applications, explore cost-cutting tactics and devise a proposal for architecture that enhances security, performance and reliability.
Windows Administration
Email Administration
The universal use of email in the corporate environment makes it necessary to have protective technologies in place. Whether you decide to install an in-house email server or simply use email on your desktops. We can provide:
  • Ongoing Maintenance
    All servers require constant maintenance in order to safeguard security. For a monthly fee, you can ensure that your server is well protected by making us responsible for it's up-keep. We will use up-to date knowledge of industry trends and security issues to keep your server as secure as possible.
  • Web Based Administration
    Since you may not be able to sit in front of your email server round the clock , we install web based administration tools that allow you to administer your server from any web browser that supports SSL encrypted transfers. If you let us, we can help you administer your systems without having to be glued to your monitor.
  • Encrypted Email
    We can help you effectively utilize security measures such as encryption that ensure privacy for your emails.
    performance and availability, and simplified management control.
    Comprehensive Protection: Microsoft Forefront Security for Exchange Server includes multiple scan engines from industry-leading security firms integrated in a single solution to help businesses protect their Exchange messaging environments from viruses, worms, and spam.
    Optimized Performance: Through deep integration with Exchange Server, scanning innovations and performance controls, Forefront Security for Exchange Server helps protect messaging environments while maintaining uptime and optimizing server performance.
    Simplified Management: Forefront Security for Exchange Server also enables administrators to easily manage configuration and operation, automated scan engine signature updates and reporting at the server and enterprise level.
Security Solutions
Security Assessment
Network security is a top IT priority. There is a growing awareness of the importance of a fool-proof security policy when it comes to defining the do's IT Networks Infrastructure Vulnerabilities and don'ts of network and Internet access. Usually a number of tools are deployed to enforce that security policy - typically in the form of a firewall.
A security assessment goes well beyond implementing the ubiquitous firewall. Although firewalls have become mandatory, proper configuration is critical and requires a specific skill set. A badly configured firewall is worse than no firewall at all, since it promotes a false sense of security.
With a security assessment you are always secure in the knowledge that your systems are configured correctly and that your are in real time.
Website security
should be top priority when it comes to ensuring the security of intellectual property of any organization, and yet is perhaps one of the most commonly overlooked aspects of business security today. Hackers are concentrating their efforts on web-based applications - shopping carts, forms, login pages, dynamic content, etc. Web applications are accessible 24 hours a day, 7 days a week and hold valuable data since they often have direct access to backend information such as customer databases.
Any defense at network security level will provide no protection against web application attacks since they are launched on port 80 - which has to remain open. In addition, web applications are often tailor-made therefore tested less than off-the-shelf software and are more likely to have undiscovered vulnerabilities. We can automatically check your web applications for SQL Injection, XSS other web vulnerabilities.
Vulnerability Assessment
Breaches in security can cost a company not only a dented public image and a loss in customer confidence, but the financial implications of such a mishap can be astounding. The average security breach can cost a company between $90 and $305 per lost record, according to a new study from Forrester Research. The research firm surveyed 28 companies that had some type of data breach.
"After calculating the expenses of legal fees, call centers, lost employee productivity, regulatory fines, stock plummets, and customer losses, it can be dizzying, if not impossible, to come up with a true number," wrote senior analyst Khalid Kark in the report. "Although studies may not be able to determine the exact cost of a security breach in your organization, the loss of sensitive data can have a crippling impact on an organization's bottom line, especially if it is ill-equipped, and it's important to be able to make an educated estimate of its cost." By Sharon Gaudin
InformationWeek
April 11, 2007 01:33 PM
Adea's Vulnerability Management Services equip organizations with the tools to prevent attacks on their networks and strengthen their security stance. We can do this by providing frequent, accurate, on-demand security audits, vulnerability management reporting and remediation tracking without the substantial cost to our clients, typical of traditional In-House Do-It-Yourself methods or the headache of resource management or roll-out issues.
Because there is no infrastructure to deploy or manage, our services can be immediately initiated throughout any organization, regardless of size.
Adea utilizes the industry's most comprehensive vulnerability audit database-updated daily with new checks-delivering continuous protection against the latest worms and security threats. Adea reporting provides security trend reports to IT Managers and detailed technical reports with verified, easy-to-follow remediation instructions to technicians.
Let the experts at Adea test your network and software security for robustness.
Connecting and Securing Your Branch Offices
Remote Access
Remote access for employees and periodic access to business network resources for contractors, consultants, and other business partners is required by most businesses regardless of size.) have the The needs of large enterprises are not that different from those of SMBs (Small and Mid-sized Businesses when it comes to administrative, use and security challenges.
The growing appeal of SSL VPN solutions among large enterprises is becoming apparent in their willingness to adopt them. Features, functionality, and pricing of SSL VPN solutions, are however mostly geared towards large enterprises. As a result, SMB adoption of SSL VPN has yet to make a major impact on the total SSL VPN market.
Adea is acting as a catalyst in what is a rapidly changing situation by modifying their SSL VPN solutions to be more accessible to the small business market. Doing this has allowed many of our clients to enjoy VPN features previously only available to large corporations.
Businesses need to connect remote-site branch offices to their corporate headquarters, provide security-enhanced Internet access from branch offices, and utilize limited bandwidth more efficiently.
Key IT Administrator Concerns Solutions Provide
Integrated Security
Branch office desktops do not get software updates as fast as they should. BITS caching to accelerate the deployment of software updates and keep remote computers protected.
Efficient Management
Deployment at branch offices and remote locations is difficult because there is no local IT staff to setup the firewall or virtual private network (VPN). Easy deployment and configuration in branch offices with automated VPN connectivity tools and answer files on removable media for unattended installation.
Significant portion of IT budget is consumed by costs of managing IT infrastructure at these remote locations. Effective management with faster propagation of enterprise policies, reduced server requirements, and low-bandwidth optimizations.
Need to centrally manage branch office security and connectivity and prevent network access downtime. Secure remote management of firewall and Web cache services.
Need ability to deploy into existing IT environments without changing the network architecture. Multi-network architecture, network templates, and configuration tools to flexibly integrate into existing infrastructure.
Fast, Secure Access
Wide area network (WAN) links are expensive and poorly utilized. HTTP traffic compression and caching which improves Web page load times and reduces WAN costs for users in branch
Server Consolidation and Virtualization
The infrastructure of any application should be the high-performance engine that drives the business forward, but all too often the timeframe, complexity and cost required to match capacity with demand is typically too large a burden to manage. Instead over-engineering to meet long-term requirements, can lead to
  • Wasted capital
  • Underutilized hardware
  • Unneeded software licenses
A true utility computing solution should meet three critical requirements:
  • True capacity on-demandl
  • Enterprise-class infrastructure
  • Scalable economic model
  • Quick and effective deployment, teardown, and setup
Adea's VMWare Virtualization platform called Adea Boundless Infrastructure (ABI) was built on years of experience providing on-demand capability for our clients, and an understanding that utility is about more than just form factor and hardware limitations.
Capability On-Demand
Innovative virtualization technology provides a dynamic, flexible and highly secure virtual computing environment with guaranteed service levels, rapid provisioning and failover capabilities. ABI is the industry's first managed solution to support the physical migration of an application across hardware with no interruption of functionality. Enterprise-class dynamic storage provides higher I/O performance than on-board dedicated server disks. Server partitioning and isolation and PCI-compliant firewalls ensure a secure environment.
 
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