Adea's Clients We leverage technology to create sustainable business value for clients. Our adaptable Global Engagement Model (GEM) provides our clients with the flexible ability to improve business performance. Government Safer streets, cleaner water, improved.. One U.S. state realized that if it could collect more delinquent tax dollars, it could boost state revenue and increase spending on important items such as police.. The difference between choosing, and The Department of Human Services in one U.S. state took the proactive step of simplifying the process by collecting relevant information about its.. Getting food on the table safe and sound A U.S. state agriculture agency needed a more efficient way to process license applications and complete inspections of wholesale agriculture- and food-related..   Retail Now every customer feels special One of the world's most revered and recognized fashion brands realized that its customers were no different - and it understood that superior service was something... Understanding who wants what major home-improvement/DIY retailer catering to today's savvy audience of do-it-yourselfers wanted customers to visit its stores more frequently. Shortening the trip from farm to market When you're the world's second-largest retailer and responsible for managing a large number of international trading partners, the challenge is even more daunting.   Telecommunications The roadmap to satisfied customers A major telecommunications company wanted to maintain its reputation for service excellence by tracking the efficiency and perceived value of its multiple.. Efficiency and personal attention. The.. A major telecommunications company understood and decided to improve the complicated and confusing voice-response system in its customer-call centers.. Simplifying complexity. Managing life One telecommunications giant wanted its customers to enjoy the flexibility of staying connected using many different technologies and simplify.. Big enough to Deliver, small enough to Care!